Visitor FAQs

Get all the answers to your questions about Nordic Smart Cities



What is Nordic Smart Cities Expo and Conference?
Nordic Smart Cities is the leading regional event for smart and sustainable city development, gathering 1000+ attendees over the course of two days it is a great opportunity hear from thought leaders, experts and to see what innovative new technologies are on show at the exhibition.
There are 5 stages on show covering 25+ topic areas and showcasing some of the most interesting and engaging smart city projects from across the globe. 4 of these stages are part of the conference agenda and the Innovation Stage is free to all to visit in the exhibition area.

Why should I attend the show?
If you are working with or interested in smart city development then visiting Nordic Smart Cities exhibition will offer you an insight into the innovative solutions that are available for cities and municipalities.

Who visits?
Nordic Smart Cities goes from strength to strength every year and is truly a unique place where the city development industry meets to trade, network, negotiate and conduct business under one roof. Network with 1000+ attendees from cities, municipalities, academia & industry from all over Europe.

Who can attend Nordic Smart Cities?
Nordic Smart Cities has a strict admissions policy and is open only to those involved in the city development industry. If you are unsure if you fall into this bracket then please contact to ask your question.

When is the Nordic Smart Cities Conference and Exhibition?
The conference and exhibition run on 23-24th October 2018 – the conference runs alongside the exhibition. You can purchase tickets for both on the tickets page of the website.

How much does it cost to visit the show?
If you pre-register for the exhibition then it is only 200 SEK (+VAT) to visit the exhibition area and Innovation stage. If you register on-site then the visitors pass will cost will be 300 SEK (+VAT).
To attend the conference there are different prices for public and private sector – please go to the tickets part of the website to book your tickets.

What is the Visa Process for Sweden?
If you want to visit Sweden and are a citizen of a country outside the EU, you may need a visa. You can find the list of foreign citizens who require Visa for entry into Sweden here (

What are the main contact details if I have a question?
You can contact us on our Customer Services Helpline +44 203 540 8118, however for urgent matters you can contact

Who is exhibiting at Nordic Smart Cities?
A comprehensive list of who is exhibiting at our exhibition can be found on the website. Do regularly check this directory as exhibitors sign up on a daily basis.

Is WiFi available at the show?
WiFi will be available throughout the exhibition area – login details will be added here shortly.

When is the conference?
Time: 09:00 – 18:00
Find more information about the conference and to view the full programme please visit the conference part of the website.

What is the venue address?
Mässgatan 6
215 32 Malmö
Switchboard: +46 40 631 11 10

What is the venue website?

Venue Information

How to get to the venue?
For information about directions and transportation, please visit the website:

Is there any parking?
For up to date information on parking, please visit the website:

Is there any disabled access?
The Expo is primarily located on the ground floor, and access to upper levels is possible via lifts or escalators. For assistance, please contact a member of the organising team located at the entrances.

Are there places to buy food and drinks?
There are several places where participants can purchase coffee, sandwiches, lunch etc. For more information please visit the website:

Cloakrooms will be available for the duration of the event. Fee applies. There may also be bag searches on-site to ensure security.


Is accommodation included in my ticket?
Accommodation is not included in the ticket. Every participant is responsible for arranging their own travel and accommodation.

Is there a preferred hotel and special rate for participants?
We have secured a special rate for 2 nights 22nd-24th October 2018 in Best Western Malmö Arena Hotel. The hotel is a very short walk from the venue.

Address: Hyllie Boulevard 12 | SE-215 32 | Malmö
Phone: +46 (0) 40-642 04 00
Single standard room rate: 1,225.00 SEK per night (the rate includes VAT, breakfast and internet)

The link to book your accommodation will be available soon, if you would like to book a room now please contact.
Please note: the availability of the rooms and rates are limited therefore we advise to book your room as soon as your event participation is confirmed.

Nearby hotels

For more hotel options, please visit the website:


Who should I contact if I have a PR enquiry?
For all PR enquiries please contact

Do I have to register to attend as Media?
Yes, to attend Nordic Smart Cities as Media you will need to complete the registration form, which will then be vetted for verification.

Who should register as Media?
Media badges are only available to accredited journalists. Marketing, sales and advertising positions are not entitled to a media badge, but can register free of charge for a visitors badge.

Service, Safety and Security at our Events

The safety and security of our staff and attendees is our priority. We work closely with the venue, local and national authorities to identify risks, assess them and develop security plans for our events.

Everyone attending our events should be aware that the following are in place:

  • Customer Service staff may approach you to assist you outside, at entry or inside the event
  • Staff and attendees are required to wear ID badges provided
  • Bag checks are in operation at our events
  • Walkthrough or hand held scanners may be in operation at our events
  • CCTV may be in operation at our events is monitored and recorded
  • Uniformed and covert Security Guards may be in attendance at our events
  • Uniformed and covert Police may be in attendance at some of our events
  • Canine Security and Detection may be in operation at some of our events


Everyone attending our events is requested to:

  • Keep personal property with you at all times and do not leave any items unattended
  • Report anything that looks unusual, suspicious or just out of place to a member of event staff
  • Remain patient and courteous with event staff undertaking security checks
  • Follow the instructions of event staff at all times
  • On their final visit to the event, dispose of their badge inside the event or when they’ve returned home, not in bins immediately outside the event
  • Carry a recognised form of photo ID with them at all times

If you have any feedback or questions please contact

Why Visit

Visiting Nordic Smart Cities exhibition will offer you an insight into the innovative solutions that are available for cities.

Why visit?